Our business model is quite unique. We offer the best of both worlds - American customer focus combined with Asia factory direct prices. We offer every customer a dedicated client services manager and QA and management staff ON-SITE at our Asia factory partners. Many vendors that order from Asia have never even been to Asia nevermind have strong working relationships with Asian factories. Having direct access to factories in Asia combined with the peace of mind that we'll handle everything for you ON-SITE sets us apart from most vendors. We don't consider ourselves a vendor - we think of ourselves as your American partner in Asia. When ordering from Bandsurge you'll see the difference between a vendor and a partner.